Privacy Policy
Last updated: July 5, 2025
Information We Collect
We collect both personal and technical data to provide and improve our services:
- Personal Data: Includes your name, email, phone number, and address when you sign up or contact us.
- Transactional Data: Payment information, billing/shipping addresses, and order history.
- Technical Data: IP address, browser type, device info, and referral sources.
- Cookies: Used for site analytics, performance, and personalization.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To communicate with you about updates or inquiries
- To improve our website and services using analytics
- For marketing (with your consent)
- To comply with legal obligations and prevent fraud
Cookies and Tracking Technologies
We use cookies to:
- Ensure essential website functionality
- Measure and analyze website traffic
- Retain user preferences
- Deliver personalized advertisements (with consent)
You can control cookie preferences through your browser settings.
Third-Party Services
We share your data only with trusted third-party services such as:
- Payment processors
- Logistics and delivery partners
- Analytics tools (e.g., Google Analytics)
- Email marketing platforms
Data Sharing and Disclosure
We may disclose data to affiliates, legal authorities (when required), or in case of a business acquisition. We do not sell or rent your personal information.
International Transfers
Your data may be stored or processed in countries outside of India. We ensure appropriate safeguards for such transfers in accordance with applicable laws.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy and comply with legal obligations.
Your Rights
You may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent or opt-out of marketing
To exercise these rights, email us at info@eciton.in.
Children’s Privacy
Our services are not intended for users under the age of 13. If we discover we’ve collected data from a child, we’ll delete it promptly.
Third‑Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
Security
We take appropriate technical and organizational steps to secure your data. However, no system is completely secure.
Legal Rights (GDPR, CCPA)
If you are located in the EEA or California, you have specific rights under GDPR or CCPA. We comply with these frameworks and support your right to data privacy.
Changes to This Policy
We may update this Privacy Policy periodically. Please check this page for the latest version. Continued use of our site constitutes acceptance of any changes.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at info@eciton.in or call us at +91 98765 43210.