First Mile Solutions

Intelligent Pickup & Initial Processing Optimization

Transform your pickup operations with AI-powered routing, vendor management, and real-time visibility. Reduce first mile costs by up to 40% while improving service quality.

Schedule Demo

40%

Cost Reduction

Average savings on first mile operations

60%

Efficiency Gain

Improvement in pickup productivity

99%

Accuracy Rate

Pickup completion accuracy

50+

Enterprises

Companies using our solution

Solution Overview

Understanding the challenge, delivering the solution, measuring the impact

The Challenge

First mile operations are often the most complex and costly part of the supply chain, involving multiple vendors, unpredictable pickup times, and lack of visibility.

Our Solution

Our AI-powered first mile solution optimizes every aspect of pickup operations, from vendor coordination to route planning, ensuring maximum efficiency and cost savings.

The Impact

Companies using our first mile solution see immediate improvements in operational efficiency, cost reduction, and vendor satisfaction scores.

Comprehensive Features

Detailed breakdown of capabilities and technical specifications

Route Optimization

AI-Powered Route Planning

Machine learning algorithms optimize pickup routes based on traffic, distance, and priority

Key Benefits:

30% reduction in travel time
25% fuel savings
Improved driver productivity

Technical Specifications:

Real-time traffic integration

Multi-constraint optimization

Dynamic re-routing

Multi-Stop Optimization

Optimize routes with multiple pickup points for maximum efficiency

Key Benefits:

40% more pickups per route
Reduced vehicle requirements
Lower operational costs

Technical Specifications:

Capacity constraints

Time window optimization

Priority-based sequencing

Vendor Management

Vendor Portal & Onboarding

Comprehensive vendor management with automated onboarding and performance tracking

Key Benefits:

50% faster vendor onboarding
Improved compliance
Better vendor relationships

Technical Specifications:

Document management

Compliance tracking

Performance dashboards

Performance Analytics

Real-time vendor performance monitoring with automated alerts and reporting

Key Benefits:

95% on-time pickup rate
Proactive issue resolution
Data-driven decisions

Technical Specifications:

KPI tracking

Automated alerts

Custom reporting

Visibility & Tracking

Real-Time Tracking

Live GPS tracking of all pickup vehicles with ETA predictions

Key Benefits:

100% visibility
Accurate ETAs
Proactive communication

Technical Specifications:

GPS integration

ETA algorithms

Mobile apps

Exception Management

Automated detection and resolution of pickup exceptions and delays

Key Benefits:

60% faster issue resolution
Reduced manual intervention
Improved reliability

Technical Specifications:

Exception alerts

Automated workflows

Escalation rules

Data-Driven Results

Real performance improvements backed by data from our client implementations

Cost Optimization

Transportation Costs

Before

₹100/pickup

After

₹60/pickup

40% reduction

Fuel Consumption

Before

15L/100km

After

11L/100km

27% savings

Vehicle Utilization

Before

65%

After

85%

31% improvement

Operational Efficiency

Pickup Success Rate

Before

78%

After

99%

27% improvement

Processing Time

Before

45 mins

After

18 mins

60% faster

Manual Tasks

Before

80%

After

20%

75% automation

Service Quality

On-Time Pickups

Before

72%

After

96%

33% improvement

Vendor Satisfaction

Before

6.2/10

After

8.9/10

44% increase

Error Rate

Before

12%

After

92% reduction

Technology Stack

Built on cutting-edge technologies for reliability, scalability, and performance

Core Technologies

React Native Mobile Apps

Node.js Backend

PostgreSQL Database

Redis Caching

AI & Machine Learning

TensorFlow Route Optimization

Machine Learning Predictions

Natural Language Processing

Integrations

Google Maps API

WhatsApp Business API

SMS Gateways

ERP Connectors

Infrastructure

AWS Cloud

Docker Containers

Kubernetes Orchestration

CDN Distribution

Implementation Process

Structured approach ensuring smooth deployment and maximum value realization

Discovery & Planning

1-2 weeks

Key Activities:

Current state analysis
Vendor mapping and assessment
Route analysis and optimization opportunities
Integration requirements gathering

Deliverables:

Implementation roadmap
Technical specifications
Project timeline

System Setup & Configuration

2-3 weeks

Key Activities:

System installation and configuration
Vendor portal setup
Mobile app deployment
Integration with existing systems

Deliverables:

Configured system
Integration endpoints
User accounts

Data Migration & Testing

1-2 weeks

Key Activities:

Historical data migration
Vendor data import
System testing and validation
Performance optimization

Deliverables:

Migrated data
Test reports
Performance benchmarks

Training & Go-Live

1 week

Key Activities:

User training sessions
Vendor onboarding
Pilot operations
Go-live support

Deliverables:

Trained users
Live system
Support documentation

Success Story

Real results from our client implementation

MegaCorp Logistics

E-commerce Fulfillment

500+ daily pickups

Challenge

MegaCorp was struggling with inefficient pickup operations, high costs, and poor vendor coordination. Manual processes led to delays and increased operational expenses.

Solution

Implemented comprehensive first mile solution with AI-powered route optimization, vendor portal, and real-time tracking across 50+ pickup locations.

Results

42%

Cost Reduction

Reduced per-pickup costs from ₹95 to ₹55

65%

Efficiency Gain

Increased pickups per route from 12 to 20

89%

Vendor Satisfaction

Improved from 6.1/10 to 8.9/10 rating

97%

On-Time Performance

Improved from 74% to 97% on-time pickups

"Eciton's first mile solution transformed our pickup operations completely. We achieved 42% cost reduction and significantly improved vendor relationships."

Rajesh Kumar

Supply Chain Director, MegaCorp Logistics

ROI Calculator

Calculate your potential savings and return on investment

Your Current Operations

Enter your current operational metrics

Monthly Pickups

Cost per Pickup (₹)

Monthly Fuel Cost (₹)

Monthly Labor Hours

Hourly Rate (₹)

Your Potential Savings

Projected improvements with our solution

Current Monthly Cost

₹0

Optimized Monthly Cost

₹0

Monthly Savings:₹0

Annual Savings:₹0

ROI Percentage:0.0%

Payback Period:0.0 months

Assumptions: 35% pickup cost savings, 25% fuel savings, 40% labor savings. Actual results may vary based on specific implementation and usage patterns.

First Mile Solution Comparison

See how we compare against traditional approaches and basic software

Feature	Manual Process	Basic Software	Eciton
Route Optimization		✅	AI-Powered
Real-time Tracking		✅	Advanced
Vendor Portal			Comprehensive
Mobile Apps		Basic	Full-featured
Analytics & Reporting		Basic	Advanced AI
API Integrations		Limited	Extensive
24/7 Support			✅
Implementation Time	N/A	8-12 weeks	4-6 weeks

Transparent Pricing

Choose the plan that fits your business needs. No hidden costs, no surprises.

Starter

₹25,000/month

Perfect for small businesses with basic pickup needs

What's Included:

Up to 200 pickups/month
Basic route optimization
Mobile app for drivers
Email support
Standard reporting
Vendor portal (5 vendors)

Limitations:

Limited integrations
Basic analytics
Email support only

What's Included:

Up to 1000 pickups/month
AI-powered route optimization
Advanced mobile apps
Priority support
Advanced analytics & reporting
Vendor portal (unlimited)
API integrations
Custom workflows

Limitations:

Standard SLA
Limited customization

Enterprise

Custompricing

For large enterprises with complex requirements

What's Included:

Unlimited pickups
Custom AI algorithms
White-label mobile apps
Dedicated support manager
Custom dashboards & reports
Unlimited vendor management
Full API access
Custom integrations
SLA guarantee
On-premise deployment option

All Plans Include:

30-day free trial

No setup fees

Cancel anytime

Data migration support

Regular updates

99.9% uptime SLA

Frequently Asked Questions

Ready to Get Started?

Transform your first mile operations with our proven solution